We ship worldwide from the United States.

Please refer to the product descriptions for expected ship dates. If you ordered multiple items, your order will be held until the entire order is ready to ship.

This does not include time in transit and is regardless of shipping method chosen at checkout.

All shipping rates will vary depending on a few different factors, some of which include:

* Domestic vs International shipments
* Total weight of package
* Selected shipping method

We are not responsible for any packages that are lost, stolen or damaged after it leaves our warehouse.

To protect your shipment, we offer Route+ Shipping Protection to insure your order against loss, theft and damage. This is available to add at checkout.

For more information on Route+, click here.

Shipments outside of the USA may incur customs fees depending on your destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. The customer is responsible for these fees which will need to be paid to the appropriate customs agency.

All sales are final. We are unable to offer refunds at this time.

Exchanges are dependent on current stock levels and item(s) purchased. Please email salemilese@emeraldfulfillment.com for any exchange inquiries. The cost of shipping will be the customer's responsibility.

Yes, as long as your order has not already shipped! Please email salemilese@emeraldfulfillment.com with your name, order number, and updated shipping address as soon as possible. Once your order leaves our warehouse we are unable to make any changes.